FAQ

Does Tech in Asia have a mobile app?
Yes, we do have a subscriber-only mobile app! Here’s how to get access: Download it on the App Store or Google Play. (iOS mobile app / Android m...
Mon, 19 Jul, 2021 at 12:57 PM
Why can't I access the content after logging into my account on the TIA app?
At the moment, our mobile app is available to Core plan subscribers only. Not a Core subscriber yet? Subscribe or upgrade your subscri...
Mon, 19 Jul, 2021 at 12:58 PM
I’m a Core subscriber. Why can’t I access the content through the mobile app?
Please log out from your account and log in again on the mobile app. If the issue persists, send us a note at [email protected]&nbs...
Mon, 19 Jul, 2021 at 12:59 PM
How do I turn on or opt-out of Tech in Asia app notifications?
Look for the “Account” tab on the app so you can change your push notification settings.       
Mon, 19 Jul, 2021 at 1:39 PM
How do I search for an article on the Tech in Asia app?
Tap the Discover tab on the navigation bar, then type the keyword in the search bar.
Mon, 19 Jul, 2021 at 1:40 PM
Can I save articles on the Tech in Asia app?
Of course! Open the article you would like to save, then tap the save icon () located on the top right corner of the article to add it to your save...
Mon, 19 Jul, 2021 at 1:46 PM
Can I share an article through the app?
Yes, you can! Open the story you would like to share and tap the share icon at the right corner of the article.
Mon, 19 Jul, 2021 at 1:49 PM
Can I update my payment details?
Sure! Tap the account icon on the navigation bar then select subscription >> manage subscription >> update payment info. Having some issues ...
Mon, 19 Jul, 2021 at 1:52 PM
Can I cancel my subscription through the app?
You may cancel your subscription at any time by sending an email to [email protected]. Use “Cancel News Subscription” as the subject line...
Mon, 19 Jul, 2021 at 1:53 PM
My subscription has expired. Can I still access the content through the mobile app?
No, Tech in Asia mobile app can only be accessed by Core subscribers for now. Renew your subscription now to enjoy the full reading experience with us! ...
Mon, 19 Jul, 2021 at 1:54 PM